Shipping Policy
Everything you need to know about delivery
Production Time
All our decal kits are made to order. The average waiting time for our designers to begin work is around 5-7 days after the order has been placed. Standard production time is 5-10 business days after payment confirmation and design approval. Custom designs may require additional time for design verification and approval.
Shipping Methods
We offer multiple shipping options to meet your needs: • Standard Shipping (5-7 business days) - Most economical option • Express Shipping (2-3 business days) - Faster delivery • International Shipping - Available worldwide, delivery times vary by destination
Shipping Costs
Shipping costs are calculated based on package weight, dimensions, and destination. The exact shipping cost will be displayed at checkout before you complete your purchase. Free shipping may be available for orders above a certain value.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. You can track your package through the carrier's website. Please allow 24-48 hours for tracking information to become active.
International Shipping
We ship worldwide. International customers are responsible for any customs duties, taxes, or import fees that may apply. These fees are determined by your country's customs office and are not included in our prices or shipping costs.
Shipping Address
Please ensure your shipping address is complete and accurate. We are not responsible for packages delivered to incorrect addresses due to customer error. Address changes after order placement may not be possible.
Damaged or Lost Packages
If your package arrives damaged, please document the damage with photos and contact us within 48 hours. For lost packages, please contact us after the expected delivery date has passed. We will work with the carrier to resolve the issue.
Questions?
If you have any questions about shipping, please contact us at contact@nicho.ro before placing your order.